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financialbanking
#RI-6ac8e198·about 2 months ago·
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Lookback: 2 months

“used Citi account at unfamiliar branch”

Someone impersonated a family member and withdrew $10,000

What I wish I knew
"Branch cameras and records should have helped prevent this"
If I could tell you one thing
"Keep pushing for updates and consider switching banks"
0
10/10
High, persistent regret.
Has not decreased significantly with time.
SettledMixedSevere

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financial Category
66
financial decisions logged. Avg regret 5.9/10 across the category.
Same Outcome Band
53%
of financial decisions land in the severe band the same as this one.