1 year later later
Full StoryitSystem Reliability
"Investigate root cause before restart"
Still not knowing what caused the issue
8/10 regret
1 year later later
Full StoryitRelative
"Offer help to family member"
Helped family member with IT issues
2/10 regret
1 year later later
Full StoryitNetworking
"Build a homelab for IT career transition"
I'm building a homelab to learn networking skills and transition into an IT role
2/10 regret
1 year later later
Full Storyitsmall business
"Explain security is not optional"
Owner didn't invest in security measures, almost lost data due to drive failure and corrupted backup
8/10 regret
7 months in later
Full Storyithelp desk
"chose IT help desk job"
customer interaction is overwhelming
8/10 regret
2 months later later
Full Storyitcustomer-facing support
"Feeling drained by Level 1 work"
Feeling overwhelmed by customer interaction and desktop support
6/10 regret
1 year in new role later
Full StoryitHardware disposal
"Determining IT responsibilities"
Realized hardware disposal a significant sysadmin headache
6/10 regret
Ongoing later
Full StoryitIndustry Trends
"Tracking IT trends and job market"
I'm seeing a shift in demand for cloud skills
2/10 regret
current Canadian market later
Full StoryitMSP Operations
"IT role at small MSP with 7 employees"
I'd be in charge of daily IT operations, including onboarding, training, and ticket handling
2/10 regret
1 year later later
Full StoryitApplication Security
"Applying for entry-level IT position at school district"
Experienced poor IT security practices during application process
8/10 regret
1 year later later
Full Storyitoutsourcing
"Offshoring to Indian consulting firm"
Western companies lost quality of work due to Indian firm's resource shortages
8/10 regret
1 year later later
Full StoryitSupport
"Landed first full-time IT role"
Currently sole on-site IT support for six schools, handling break-fix, imaging, and hardware repairs
2/10 regret