Verified Submission
businessonline reviews
#RI-6aaa1aa0·5 months ago·
1
Author avatar
Lookback: over 1 year

to understand Trustpilot's review removal process

200-250 genuine reviews removed without notice

What I wish I knew
"how to balance fraud detection with genuine customer feedback"
If I could tell you one thing
"communicate with customers about review removals"
0
2/10
Positive or neutral outcome.
Would make the same decision again.
SettledMixedSevere

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business Category
184
business decisions logged. Avg regret 5/10 across the category.
Same Outcome Band
35%
of business decisions land in the settled band the same as this one.