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professionalclient relations
#RI-6a23c26b·6 months ago·
1
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Lookback: 1 year

Exploded in anger at client contact

Got condescending questions from client contact, exploded in anger, hung up abruptly

What I wish I knew
"How to handle condescending tone from client"
If I could tell you one thing
"Stay calm and professional, even in difficult situations"
0
8/10
Clear regret.
The downsides outweighed what was gained.
SettledMixedSevere

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professional Category
362
professional decisions logged. Avg regret 6.7/10 across the category.
Same Outcome Band
62%
of professional decisions land in the severe band the same as this one.