workhelpdesk
#RI-6a0e9046·6 months ago·
1
“MSP AI triage rollout”
What Actually Happened
Tickets piled up, sanity suffered
What I wish I knew
"MSP triage impact before rollout"
Advice to Someone Facing This Now
If I could tell you one thing
"Research AI triage effects on staff"
Regret Index
8/10
Clear regret.
The downsides outweighed what was gained.
The downsides outweighed what was gained.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
No advice yet. Be the first to share wisdom.
work Category
345
work decisions logged. Avg regret 7/10 across the category.
Same Outcome Band
70%
of work decisions land in the severe band the same as this one.
React, question, or discuss this decision.