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FinancePayoff
#RI-69a82b9f·4 months ago·
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Lookback: 1 year

“Mortgage servicer changed unexpectedly”

Mortgage servicer refused to accept payoff until later date, causing potential loss of sale and thousands in extra costs

What I wish I knew
"Ask for payoff instructions without amount to avoid delays"
If I could tell you one thing
"Request payoff instructions from mortgage servicer and consider filing a CFPB complaint if refused"
0
8/10
Clear regret.
The downsides outweighed what was gained.
SettledMixedSevere

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Finance Category
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of Finance decisions land in the severe band the same as this one.