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mortgagePayoff
#RI-69a82b9f·about 2 months ago·
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Lookback: 1 year

Mortgage servicer changed unexpectedly

Mortgage servicer refused to accept payoff until later date, causing potential loss of sale and thousands in extra costs

What I wish I knew
"Ask for payoff instructions without amount to avoid delays"
If I could tell you one thing
"Request payoff instructions from mortgage servicer and consider filing a CFPB complaint if refused"
0
8/10
Clear regret.
The downsides outweighed what was gained.
SettledMixedSevere

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mortgage Category
1
mortgage decisions logged. Avg regret 8/10 across the category.
Same Outcome Band
100%
of mortgage decisions land in the severe band the same as this one.