"US clinical lab company has gotten rid of admin staff in obvious move for profits"

I was on a **Quest** to go get bloodwork done for some routine **Labs** with a company I guess we can't name, and when I showed up, I saw the front desk area was dark with a sign that basically said they have no front desk staff, but didn't give any reason. They've had these iPad type things to check-in for at least a couple of years now, so that part wasn't new.

I had a feeling about why that was but just in case, when getting set up with the phlebotomist I asked them if they were all sick or