it managementresource allocation
#RI-69e33e10·5 months ago·
1
“Hired senior engineers to handle tier one and two tickets”
What Actually Happened
Hired senior engineers to handle help desk work, preventing them from shipping infrastructure projects
What I wish I knew
"Not to underestimate the value of entry-level staff"
Advice to Someone Facing This Now
If I could tell you one thing
"Don't let short-term cost pressures compromise long-term goals"
Regret Index
10/10
High, persistent regret.
Has not decreased significantly with time.
Has not decreased significantly with time.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
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it management Category
1
it management decisions logged. Avg regret 10/10 across the category.
Same Outcome Band
100%
of it management decisions land in the severe band the same as this one.
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