Verified Submission
Businesscustomer service
#RI-6ab11fdc·5 months ago·
1
Author avatar
Lookback: 1 year

ignored obvious customer note

I ignored obvious customer note, leading to potential issues

What I wish I knew
"to check order notes thoroughly"
If I could tell you one thing
"always verify customer information"
0
3/10
Significant downsides.
Complicated feelings about the outcome.
SettledMixedSevere

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Business Category
414
Business decisions logged. Avg regret 4.7/10 across the category.
Same Outcome Band
40%
of Business decisions land in the settled band the same as this one.