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BusinessCustomer Management
#RI-6a7aaeee·3 months ago·
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Lookback: 1 year

“enforce late fees on commercial accounts”

Bigger companies ignored due dates, tied up cash flow

What I wish I knew
"how to enforce late fees without losing clients"
If I could tell you one thing
"Charge late fees consistently to maintain cash flow"
0
6/10
Clear regret.
The downsides outweighed what was gained.
SettledMixedSevere

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Business Category
518
Business decisions logged. Avg regret 4.8/10 across the category.
Same Outcome Band
12%
of Business decisions land in the regret band the same as this one.