Customer SupportDealing with Difficult Customers
#RI-6a7aab5b·5 months ago·
1
“Will delay tasks for rude customers”
What Actually Happened
I stand firm against abusive customers
What I wish I knew
"To be kind even when faced with rudeness"
Advice to Someone Facing This Now
If I could tell you one thing
"Treat support staff with respect"
Regret Index
2/10
Positive or neutral outcome.
Would make the same decision again.
Would make the same decision again.
Advice for Someone Facing This
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Customer Support Category
1
Customer Support decisions logged. Avg regret 2/10 across the category.
Same Outcome Band
100%
of Customer Support decisions land in the settled band the same as this one.
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