Verified Submission
Customer SupportDealing with Difficult Customers
#RI-6a7aab5b·5 months ago·
1
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Lookback: 1 year

Will delay tasks for rude customers

I stand firm against abusive customers

What I wish I knew
"To be kind even when faced with rudeness"
If I could tell you one thing
"Treat support staff with respect"
0
2/10
Positive or neutral outcome.
Would make the same decision again.
SettledMixedSevere

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Customer Support Category
1
Customer Support decisions logged. Avg regret 2/10 across the category.
Same Outcome Band
100%
of Customer Support decisions land in the settled band the same as this one.