BusinessEquifax
#RI-69d35dea·6 months ago·
1
“questioning customer service survey”
What Actually Happened
customer service representative judged by consumer
What I wish I knew
"surveys should not impact employability"
Advice to Someone Facing This Now
If I could tell you one thing
"treat customer service agents with respect"
Regret Index
10/10
High, persistent regret.
Has not decreased significantly with time.
Has not decreased significantly with time.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
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Business Category
518
Business decisions logged. Avg regret 4.8/10 across the category.
Same Outcome Band
28%
of Business decisions land in the severe band the same as this one.
React, question, or discuss this decision.