customer relationshipssales and marketing
#RI-6abfa092·4 months ago·
1
“understanding customer needs”
What Actually Happened
discovered actual customer values differ from initial expectations
What I wish I knew
"asked customers about ongoing value"
Advice to Someone Facing This Now
If I could tell you one thing
"lead with unexpected value in sales pitch"
Regret Index
2/10
Positive or neutral outcome.
Would make the same decision again.
Would make the same decision again.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
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customer relationships Category
1
customer relationships decisions logged. Avg regret 2/10 across the category.
Same Outcome Band
100%
of customer relationships decisions land in the settled band the same as this one.
React, question, or discuss this decision.