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careerJob Transition
#RI-69c917cf·4 months ago·
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Lookback: 1 year

Move from customer facing tech support to product/project management

I've been working in tech support for 4 years, but feel underutilized and want to transition to a more challenging role

What I wish I knew
"What specific product/project management skills I need to acquire"
If I could tell you one thing
"Research and acquire relevant qualifications and experience before making a career switch"
0
5/10
Significant downsides.
Complicated feelings about the outcome.
SettledMixedSevere

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career Category
2,635
career decisions logged. Avg regret 5.6/10 across the category.
Same Outcome Band
17%
of career decisions land in the mixed band the same as this one.