“Trying to break into help desk/support roles with no experience”

Item: Trying to break into help desk/support roles with no experience
Rating: 5
Author: u/Apprehensive_Bus_797

What Actually Happened

Tried to get a help desk job without experience, but struggled to get hired

What I wish I knew

"Include relevant projects and soft skills on the resume"

Advice to Someone Facing This Now

If I could tell you one thing

"Highlight transferable skills and include relevant projects on the resume"

Regret Index

5/10

Significant downsides.
Complicated feelings about the outcome.

SettledMixedSevere

Advice for Someone Facing This

Short, upvotable wisdom. The most helpful rises to the top.

No advice yet. Be the first to share wisdom.

Discussion

React, question, or discuss this decision.

Sign into join the discussion

Career Category

6,107

Career decisions logged. Avg regret 5.7/10 across the category.

Same Outcome Band

14%

of Career decisions land in the mixed band the same as this one.