“Trying to break into help desk/support roles with no experience”

Item: Trying to break into help desk/support roles with no experience
Rating: 5
Author: u/Apprehensive_Bus_797

What Actually Happened

Tried to get a help desk job without experience, but struggled to get hired

What I wish I knew

"Include relevant projects and soft skills on the resume"

Advice to Someone Facing This Now

If I could tell you one thing

"Highlight transferable skills and include relevant projects on the resume"

Regret Index

5/10

Significant downsides.
Complicated feelings about the outcome.

SettledMixedSevere

Advice for Someone Facing This

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Discussion

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career development Category

461

career development decisions logged. Avg regret 4.3/10 across the category.

Same Outcome Band

15%

of career development decisions land in the mixed band the same as this one.