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career developmentService Desk
#RI-69e33e92·5 months ago·
1
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Lookback: 2026/27

Move from service desk to technical role

3 years on service desk with no technical growth

What I wish I knew
"Started learning technical skills earlier"
If I could tell you one thing
"Consider internal opportunities before looking externally"
0
6/10
Clear regret.
The downsides outweighed what was gained.
SettledMixedSevere

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career development Category
461
career development decisions logged. Avg regret 4.3/10 across the category.
Same Outcome Band
18%
of career development decisions land in the regret band the same as this one.