career developmentStuck in Support Role
#RI-69d782e1·5 months ago·
1
“Four years in IT support, still on phones”
What Actually Happened
Been in IT support for four years, still stuck on phones
What I wish I knew
"Focused on a specific skill or cert"
Advice to Someone Facing This Now
If I could tell you one thing
"Consider a different cert or approach"
Regret Index
8/10
Clear regret.
The downsides outweighed what was gained.
The downsides outweighed what was gained.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
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career development Category
461
career development decisions logged. Avg regret 4.3/10 across the category.
Same Outcome Band
20%
of career development decisions land in the severe band the same as this one.
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