CareerStuck in Support Role
#RI-69d782e1·7 months ago·
1
“Four years in IT support, still on phones”
What Actually Happened
Been in IT support for four years, still stuck on phones
What I wish I knew
"Focused on a specific skill or cert"
Advice to Someone Facing This Now
If I could tell you one thing
"Consider a different cert or approach"
Regret Index
8/10
Clear regret.
The downsides outweighed what was gained.
The downsides outweighed what was gained.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
No advice yet. Be the first to share wisdom.
Career Category
6,107
Career decisions logged. Avg regret 5.7/10 across the category.
Same Outcome Band
44%
of Career decisions land in the severe band the same as this one.
React, question, or discuss this decision.