career changeIT Support
#RI-69c914c6·4 months ago·
1
“Gain customer support experience, study for IT certs”
What Actually Happened
I gained customer service skills and IT knowledge, got hired as IT support
What I wish I knew
"Consider studying for certs before customer support role"
Advice to Someone Facing This Now
If I could tell you one thing
"Gain customer service experience, then study for IT certs"
Regret Index
2/10
Positive or neutral outcome.
Would make the same decision again.
Would make the same decision again.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
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career change Category
300
career change decisions logged. Avg regret 4.8/10 across the category.
Same Outcome Band
40%
of career change decisions land in the settled band the same as this one.
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