LifestyleCustomer Experience
#RI-6a6afcf9·8 months ago·
1
“Building internal CXI for ITSM team”
What Actually Happened
Combining service metrics into single CXI score
What I wish I knew
"More about CXI implementation"
Advice to Someone Facing This Now
If I could tell you one thing
"Consider multiple metrics for CXI"
Regret Index
2/10
Positive or neutral outcome.
Would make the same decision again.
Would make the same decision again.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
No advice yet. Be the first to share wisdom.
Lifestyle Category
2,331
Lifestyle decisions logged. Avg regret 5.3/10 across the category.
Same Outcome Band
39%
of Lifestyle decisions land in the settled band the same as this one.
React, question, or discuss this decision.