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itCustomer Experience
#RI-6a6afcf9
about 19 hours ago
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Lookback period: 1 year later

"Building internal CXI for ITSM team"

0

Combining service metrics into single CXI score

What I wish I knew
"More about CXI implementation"
If I could tell you one thing
"Consider multiple metrics for CXI"
2/10
Positive or neutral outcome.
Would make the same decision again.
No regretMixedDeep regret
it Category Average
?%
of it decisions share a similar regret distribution. (Coming soon)
Impact
-
Financial and Psychosocial impact distributions for this subset.

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