“Added drink to customer's transaction without consent”

Item: Added drink to customer's transaction without consent
Rating: 3
Author: u/Ok-Stress-2400

What Actually Happened

My manager told me to add a drink to customers' transactions without their knowledge to meet sales goals

What I wish I knew

"I wish I knew the potential consequences of my actions"

Advice to Someone Facing This Now

If I could tell you one thing

"Be honest with customers and consider the ethics of your actions"

Regret Index

7/10

Clear regret.
The downsides outweighed what was gained.

SettledMixedSevere

Advice for Someone Facing This

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Discussion

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Personal Category

238

Personal decisions logged. Avg regret 5.4/10 across the category.

Same Outcome Band

of Personal decisions land in the regret band the same as this one.