businesscustomer management
#RI-6ac4f2fa·about 2 months ago·
1
“Accommodate a big customer's requests”
What Actually Happened
Agreeing to exceptions led to extra work and exceptions
What I wish I knew
"Ask the team handling the account for feedback"
Advice to Someone Facing This Now
If I could tell you one thing
"Consider the long-term impact of accommodating a big customer"
Regret Index
5/10
Significant downsides.
Complicated feelings about the outcome.
Complicated feelings about the outcome.
Advice for Someone Facing This
Short, upvotable wisdom. The most helpful rises to the top.
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business Category
36
business decisions logged. Avg regret 5.5/10 across the category.
Same Outcome Band
14%
of business decisions land in the mixed band the same as this one.
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